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Terms & Conditions

  1. Individuals, aged 18 years or above can make a purchase from theroyalreception.com, Customer will need an active email address and a mobile number which can be used for making a contact as necessary. In case if required, the customer agrees to present a positive ID issued by Indian government (as applicable) as a proof of ownership of the credit card used for making purchase.
  2. Customer takes the responsibility of maintaining the confidentiality of his/her account details including password and preventing unauthorized access to his/her account. Customer agrees to accept responsibility for all activities that occur from their account. Customer must take all necessary steps to ensure that the account credentials are kept confidential and secure and should inform the seller immediately in case customer has any reason to believe that his/her account credentials including user id and password are manipulated and/or used in an unauthorized manner.
  3. Customer is solely responsible for providing the correct billing and delivery addresses.
  4. Please note that the email confirmation is only an acknowledgement of the receipt of the order. Any product/products on the same order which we have not confirmed in the dispatch confirmation e-mail, is not a part of that binding contract.
  5. In case customer decides to cancel an order, we reserve the right to non-refund any money.
  6. Order with incomplete payment or non-payment shall be on hold until a complete payment is made. In case such orders are not paid within a day, they shall be automatically cancelled and the cancellation charges shall apply.
  7. Free delivery is considered as offer and is complementary. We may decline to offer free delivery at our discretion.
  8. Please note that pictures and images on theroyalreception.com are only for illustration purpose. Actual foods may look different than that is shown in the image.
  9. All subscriptions prices are GST excluded as applicable. Will be shown once go for buying
  10. We keep the rights reserved to refuse to fulfill an order. If an order is refused for fulfillment, an email communication shall follow.
  11. Our entire liability to you does not exceed the order cost you have paid.
  12. The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial or non-commercial purpose without our written consent.
  13. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of theroyalreception.com and its affiliates without a written consent from the seller.
  14. All the brand images and trademarks are proprietary of the respective owner company.
  15. We reserve the right to change the sale terms and the Return Policy at any time without notifying the customer.
  16. The above stated terms and conditions are governed by the Indian Law. Any dispute shall be resolved under the jurisdiction of Kolkata (City of India).